How to solve contact can not remove from skype for business?

after some team mate or colleagues left the team, we might just keep their contacts in our skype contact list. eventually the contact will be displayed as unavailable, when we try to remove them from the list. we click on the confirmation button, but the contact never have been able to removed from list.

the quick solution is very easy and quick.

First  we need to completely exit from Skype applicatio.

Second  launch the outlook portal in light mode

https://outlook.office365.com/owa/?exsvurl=1&layout=light 

 Third click on the Contact Folder on the left navigation panel


Four. Type in contact name in the filter textbox, then select it and delete, then re-launch your Skype for business, we will see those contacts should be all gone.

How to quickly fixed Skype for business conversition did not save to Conversation History Folder in OutLook 2013?

it is quick frustrate when i discovered that my conversation with my teammates did not save in the conversation history. as a result, i can't search the conversation history to find some previous information for reference.

the fix is quite simple and fast.

step 1. shut down Skype for business and outlook 2013.

step 2. go to this folder C:\Users\{Your User ID}\AppData\Local\Microsoft\Office\15.0\Lync

step 3. delete all the files inside the above folder.

step 4. relaunch the Skype for Business, you will find the conversation saved back to the Conversation history.

How to force outlook download all items from exchange server after I clear all the offline emails.

I try to clear the cache to see if i can get all the emails shown in my outlook.

i right click on my inbox folder to get this popup window





then click on the clear offline itmes, then all my emails are gone from my outlook window.

I try to use update Folder button from the SEND/RECEIVE menu




but the Inbox did not load any items from exchange server.

after consult with the network administration, here is the solution

1. go the folder that store the outlook data file

C:\Users\YourUserName\AppData\Local\Microsoft\Outlook

2. rename the Outlook Data File to other name, then close the outlook and skype for business.

3. re-launch the outlook application, boom the outlook will rebuilt the outlook data file and download all the emails items from the exchange server.